Elevated Veterinary Solutions

Effective: 7.19.25

Elevated Veterinary Solutions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at [https://www.kendallparkanimalhospital.com] (the “Site”).

By using our Site or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you voluntarily provide it, such as when booking appointments, submitting forms, or contacting us, we may collect:

• Your name 
• Phone number 
• Email address 
• Pet’s name and health information 
• Appointment details 
• Payment-related information (if applicable)

Non-Personal Information

We may also collect certain non-identifiable data automatically, such as:

• Browser type and version 
• Device type 
• IP address 
• Pages visited and time spent on our Site 
• Referral source (how you found us)

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments 
• Communicate with you about your pet’s care 
• Send reminders, updates, and relevant content 
• Respond to your inquiries or requests 
• Improve our website functionality and user experience 
• Fulfill legal or regulatory requirements 

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to personalize your experience and analyze traffic. You may disable cookies through your browser settings, but this may affect functionality.

4. Data Sharing and Third Parties

We may share your information with trusted third-party service providers who assist us in operating our website or delivering veterinary services (e.g., appointment booking platforms, email service providers, or telehealth partners). These providers are obligated to keep your information secure and confidential.

We may also disclose your information:

• When required by law or legal process 
• To protect our rights or respond to legal claims 
• In the event of a business transition (e.g., merger or acquisition)

5. How We Protect Your Information

We implement reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, or misuse. While no system can be 100% secure, we take your privacy seriously and aim to use industry best practices.

6. Your Rights and Choices

You have the right to:

• Request access to your personal data 
• Ask for corrections or updates 
• Request deletion (where applicable) 
• Opt out of marketing communications at any time 

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have, we will take appropriate steps to delete it.

8. External Links

This Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Your continued use of the Site indicates acceptance of the updated terms.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Elevated Veterinary Solutions, LLC
11 Newbury Street

Boston, MA 02116
Email: contact@elevatedveterinarysolutions.com